Shipping Info
We are committed to provide you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, meanwhile ensuring that we provide the very highest levels of responsiveness to you at all times.
Verification
We will send you an confirmation email once your order is verified. After verification, in principle, the orders will not be cancelled during this period, considering handling process already start, but we will try our best to communicate with you via email or phone to find an good solution.
Processing
All orders are processed within 2-3 business days. If the order is out of stock, it may takes about 7-15 days to get the costumes done, then the processing time will be longer. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipmentd may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone timely.
Shipping
We can ship worldwide, the shipping fee is applicable to most countries such as the United States, Canada, Britain, Germany, and so on. If you live in the remote place, please contact us to confirm the shipping fee.
Shipping time: this refers to the time it takes for items to be shipped from our warehouse to the destination. Shipping charges for your order will be also calculated and displayed at checkout.
Total Delivery Date = Processing Date (2-3 business days) + Shipping Date (3-20 business days)
Shipping Time & Fees
Deadline for orders at 6:00 pm on businiess day (GMT+08: 00 Shanghai Standard Time)
For United State Area:
Standard Shipping 15 -20 business days, the fee is $5.99 and free shipping over $119.
Fast Shipping 3-7 business days and the fee is $29.99.
For Rest of the World Area:
Standard Shipping 15 -20 business days, the fee is $13.99 and free shipping over $119.
Fast Shipping 3-7 business days and the fee is $31.99.
Import duties
International shipments may be subject to import duties, taxes, or customs fees, which are levied once your package reaches the country of destination, and are the responsibility of the Recipient, these charges are imposed by the recipient's local government, please contact your local shipping company or customs office for additional information in case your package had a tariff. Or contact us for more information support.
How to Track Order
We will send you the shipping info which includes the logistics transportation tracking number, you can track your order at https://www.17track.net/zh-cn.
For the fast shipping, please go to the DHL official site to track your order.
If you can't track your order, please contact us for support.
Tips
For our shipping, please provide a valid contact number, postal code at the shipping address. DO NOT enter P.O Box/APO/FPO address.
Delivery is usually done from Monday to Friday excluding Public Holidays, working hours only.
If you live in a very remote place, such as Peru, Brazil, or some other religion, please consult us whether our delivery can reach there before making an order.
If you have any questions about shipping, orders or products, feel free to contact us at any time, via support@cosparts.com.